Delivery & payments

Our conditions
Especially for all those customers who live far from our showroom in Hamont / Belgium, we  offer the poosibility to buy the articles in our online-shop .
We want grant you as online-shop-customer exactly the same service as the customers who visit our showroom. This means: personal attention and honesty. We do everything  possible to offer you what  you, Dear customer,  wish. If we are not able to provide you a certain Article within a certain time, we will communicate that with you. So you will be informed about the status of your order.

 

Ordering

 

You can order putting one or more articles in your shopping carrier. At the end of the order proces you are asked to fill in you name and address data. Possible remarks can be placed also in the form. Of course you can give another delivery address. This is skilful if you want to surprise someone else with a nice gift. After you have filled in your data and clicked on "next" the order comes in at us and will be handled. You receive an order confirmation
by e-mail.

 

Contact
 

If you want to contact us concerning your order, please mention always the order number you have received with your oder confirmation.

 

Prices and shipping costs
 

All prices and shipping costs are in Euro and including VAT. The shipping costs are at your expence and amounts

  • EUR 6,00 for Belgium and The Netherlands
  • EUR 27,95 for Luxemburg
  • EUR 32,45 for Germany, France, Italy, Austria, Spain and Great-Britain
  • EUR 38,45 for Switzerland
  • EUR 50,00 for all other countries
  • EUR 0 if you collect the order by yourself at 't oude schuurtje in Hamont / Belgium (zelf afhalen)
Payment
 

To make it clearly and safety for you and our self, we work by means of payment in advance, with PayPal (creditcard payment possible) 
or, if you pick up your shipment by your self, you can pay cash in our showroom. This will also keep our prices on a low level. As soon you have received the order confirmation and you want to pay in advance, you can transfer the total amount of your order under indication of your order-nr. to the following bank account:

 

IBAN-nr.: BE74776598636207 - BIC/SWIFT code: KGCCBEBB

 

Recipient: Tuindecoratie 't oude schuurtje, 't Lo 95, B-3930 Hamont, Belgium

 

 
 

IBAN (International Bank Account Number) is a combination of 21 symbols. Within the EU you pay no costs for your transfer. For more information click here .

 

Deliverytime 

 

In principle we have all articles, mentiond in our shop, on stock, or we have the articele in short term. In an additional e-mail we will communicate you
the expected delivery time if the product is not on stock.

 

Delivery

 

As soon the complete amount has been added on our account and the articel is available, we send the ordered products to you directly. Than you receive an e-mail from us in which we indicate when your order exactly has been sent to you. If the parcel does not arrive after four days after the expected
arrival date, please contact us by e-mail and mention your order-nr. We can act then directly to trace your parcel.

Of course you can choose to collect your order by your self at our showroom without any shipping costs.

 

Return shipment
 

If you are, for any reason, not satisfied with the provided product(s), please let us know a.s.a.p., but in any case within seven (7) days by e-mail. You will receive an e-mail back with instructions how to send the article(s) back to us. As soon we receive the article(s) back from you, in the state such has
been described in your e-mail, we transfer the amount back to your bank account. We compensate no shipping costs and/or damage during the transport
of the return shipment.

 

More questions?
 

Call +32 (0)478 24 35 52 or send an e-mail to shop@het-oude-schuurtje.be